Bullocks Wilshire represented Los Angeles during the heyday of Hollywood. Ms. Davis presents a well-researched homage to this architectural wonder and social icon, which came to be the place to see and be seen by the movers and shakers, gods and godesses of the day. What could have been a great book ends on a dubious note. Ms. Davis, an Alumna of Southwestern School of Law, sounds the praises of her alma mater, which took over the building after the store's demise in 1993, turning it into a library.

This book can only hint however the magnificince of this Truly great department store. Very nicly done descriptions and captions of each room in the store. Gives a very vivid idea of the grandeur of each department in Bullocks. An elagantly presented book at no time is the reader board or not facinated with the history or the photographs and the variouse architectural drawings.

While combing through "Bullock's Wilshire", a great tome of space and imagination, I immedately felt as though I had been transformed back into history. This building reflects what's GOOD about Los Angeles and what's missing with the current batch of misappropriated, misaligned, and malcontented "plastic chic" we Angelinos replace great buildings with now. Ms. Davis gives an incredible insight into the era of the true department store. A true "good buy" for any architecture officianado.

Cuts through all that New Economy hype and gives you the real deal. A wonderfully easy book to read, understand, and immediately use to drive competitive advantage and concrete business improvements.

Highly recommended to anyone looking to jump-start their organization's use of technology.

"Business Expectations" blasts through the self-indulgent clap-trap of recent tech business books with clear thinking and a gripping style that will super-charge your organization and its use of technology.

While some companies claim to have drunk the Kool-Aid of Innovation, reading Blander and Bergeron's book will make you think you've got Innovation coming out of your pores.

A must for every desk blotter!

Using the fascinating analogy of the alchemist turning magic into gold, Bergeron and Blander - two Harvard & MIT professors - describe the process of turning an idea into a successful product. And that's just the first section!

As a partner in a professional services firm looking to diversity our labor-intensive services into technological applications, this book was right up my alley. Business Expectations helped me understand the process using real-world models and examples.

I highly recommend this book!

I have only been in the Telecom Industry for a short time and this book is a great tool for those new to Telecom sales and sales management. There are alot of tips and tricks to the sales game and plenty of examples of how to be successful in selling these incredible products in Telecom.

I was almost stunned to find a book focused specifically on Telcom Sales. Phillip understands the telcom industry because of his many years of hands on experience. This hands on experience is what makes his opinions so valuable. I would recommend this book for any person regardless of experience in the industry. This book would obviously be helpful for the rookie saleperson but I believe even the veterans would find or be reminded of useful information as well. He includes examples and scripts for each step of the sales cycle. You will not be disappointed in your purchase of this book. I also purchased his tape series which are great for all the windshield time we salespeople experience. His tapes can be purchased through his website which is listed in his book.

Excellent source for pro's and rookies in telcom sales arena!!
We will be refining our sales process based on Phil's outlines.
Wish we'd had it 3 years ago.

I was delighted to have come across this book. While I'm not much of a cook, I like to think that I could be. This book makes it sound easy and, more importantly, FUN. I recommend it to anyone interested in eating, shopping, or cooking or for an "off the beaten track" cultural/culinary tour of our great city of Chicago. Hats off to the author; she probably weighs a ton by now but it must have been an interesting journey. (Great cover, too!)

As a frequent visitor to Chicago, I love to take advantage of a big city's resources. I found "A Cook's Guide to Chicago" to be an invaluable culinary guidebook. Written in a humorous and easy to read style, the book demystifies those strange foods I can't identify, and lists stores that carry the exotic foods I love but can't find in my own neighborhood. Better yet, the author offers tips and recipes that feature them. With this book, I'm armed with a resource that enables me to search out foods I didn't even know existed!

Each chapter is filled with interesting facts that make identifying and locating groceries and cooking utensils fun.
(The description of South Water Market made me want to shop there just to see the area.) The book's layout makes it simple to use, and it is thoroughly indexed. The graphic design is a visual treat.

But the best part about this book, for me, is not the facts, but the feeling it gave me while reading it. I fell in love with food and spices and cooking all over again. Suddenly, just going down the same aisle at my usual supermaket to make the same predictable meal just didn't cut it. With these newly defined foods and locations of ethnic grocery stores, I was ready for a culinary adventure. The author's skill in writing, her sense of humor and love of food all combine to portray cooking as a sensual and exotic world. "The Cook's Guide" is the perfect companion to explore that world - I highly recommend it.

As a resident of Chicago, I am grateful to the author for writing this book. Now, I know where to have my knives sharpened, buy fresh ginger, and find the best teas.

At the end of the last decade we survive to an exhuberant prognostisism of law. The end of the world is coming soon and people like the autors of this book must be careful of their peace. Computers are not the way to make an excelente production around the world. I think that in places like Egypt, or Nairobi, or Chiapas, people don't understand the way of doing businnes around the world with a computer. Instead of that I really think that my friend Bill GGGGGG its making a good efort for estimulate all your instinct for consume and comercialization ha ha ha see you all my little readers in the next decade, the decade of computers. your friend NOE

This book is so cool. No one beyond a htird grader or ... should do alot on line before learning a little more of thier online rights and responsibilities. There is just so much out there and what some dont get (read the book, its great and update to most current laws and accepted net protocol), is that the user has part of the responsibility to what they do online. I think the book is really necceasry reading for anyone worried or who have concerns about thier online rights, and its only half the story, but read it and then maybe can have some concept to what any of this means....

I have searched high and low for a book outlining the laws for the Interent and E-commerce. Apparently not much is available yet, but this book was great. It was informative and insightful regarding the laws for business in genereal and E-commerce in particular. I have recommended this to several friends who are thinking of starting a business on the Internet. I have also recommended it to the professor who teaches business law at the MBA program that I am enrolled in. I've been trying to get them to offer an E-Law course, but until then this book will be more than enough.

If you offer knowledge products or services on the Internet, or plan to do so, you will find this book invaluable for the thoroughness with which it catalogues and explains developments, alternative approaches, and factors to be taken into account in developing a successful operation.

The first chapter gives an overview of aspects of knowledge management in order to 'frame' the main subject of the book, which is how to realize value from knowledge, using the Internet as the medium to deliver or mediate delivery of the value to customers. The last chapter touches on wider issues including the vexed questions of valuation of knowledge and of ownership of knowledge, but does not go into these in any great depth. The rest of the book is concerned with the practicalities of identifying and exploiting the commercial potential in various forms of knowledge held in 'knowledge objects' or by persons.

The aim of the book is to help practitioners 'to build a thriving knowledge business'. Broadly, it works within well-established conceptual principles. Its value lies in the thoroughness of its identification of the various forms of commercial offering, where they can be applied, their strengths and weaknesses and what a seller of knowledge needs to do to be successful.

At first, the book looks indigestible. I nearly put it aside before recognizing the value contained in its rather dense structure. If you contemplate using the Internet to sell knowledge products, it is well worth persisting. The table of contents and index are good enough for the book to be used as a ready reference.

I am not a knowledge manager, however I wanted to get to grips with how I can use knowledge to benefit my department. I found this book practical and easy to read, it is a comprehensive source of insights into the future knowledge business and the opportunities arising. I think this is important outline for anyone who wants to make practical use of knowledge management - without the hype. Buy it!

Only book that communicates very useful information for people with average knowledge on the subject. I great resource for entreprenuers who need help constructing a business model. Not the useal jargon & recycled themes found in other how to books.

The book has some very good facts and concepts about Chinese culture and consumers. However, it is very Chinese in its writing style - not linear but very circular. The author covers issues in somewhat random order and occasionaly covers the same concept multiple times. He leaves it up to the reader to sort out the infomation.

The book has some very good facts and concepts about Chinese culture and consumers. However, it is very Chinese in its writing style - not linear but very circular. The author covers issues in somewhat random order and occasionaly covers the same concept multiple times. He leaves it up to the reader to sort out the infomation. It reads easily and is full of interesting thoughts and ideas on how to penetrate the largest market of the 21st century. We recommend this book to all of our clients who are thinking about exporting to, or establishing an operation within China.

This book reads easily and is full of interesting thoughts and ideas on how to penetrate the largest market of the 21st century. We recommend this book to all of our clients who are thinking about exporting to, or establishing an operation within China. John R. Jagoe, Director, Export Institute.

This book contains detailed and extremely valuable advice about starting (and running) a used (he calls it Antiquarian) bookstore. If you own, or want to own, a used bookstore this is a must-read. Even if your experience doesn't match the author's experience, you can't help but find very useful, usable advice here. The author does tend to make it sound a lot easier and straight forward than it probably is (I am not a used bookstore owner--I only dare to dream) and I think he doesn't take into account his own extensive sales experience obtained prior to opening his bookstores. The biggest problem, though, is that it was origanally written in the mid 80s and the latest update was 1989. That means that the effect of the internet in evening out distribution inequities is not taken into account--an event of likely significant impact on used book sales. I heartily recommend the book, but it's age drops it from a solid five to my four star rating.

Although this book was written pre-internet, it still offers an excellent general review on how to sell used books for a living. The author makes it sound like it is easy to make millions of dollars selling used books, but the truth is, with this book, anyone can sell used books and make a comfortable and very fun living at it. But the chance of making millions is very slim.

How much did I enjoy this book?

Enough to scan it into my computer for reading on my laptop while working overseas.

Even though the information is dated, the principles are as good now as ever. I wish every used book dealer would take his advice and not write prices inside the jackets or otherwise deface the books to prevent theft.

Further, his advice regarding signage is worth the price of the book. I once owned a business where I chose to erect a pleasing sign that wouldn't be deemed obnoxious. I suffered! His point is that if you want to be a nice guy don't bother getting into the business. If, however, you want to succeed, do what you must to build your business.

There is but one moral in business. Learn it before you start or learn it after you start, but you must learn it. Business first, image second.

This successor to The Natural Step for Business is essentially a set of four extended case studies, preceded and followed by statements of principles derived from The Natural Step framework and case study experience.
Your reaction to it will depend on your appetite for case studies - mine is not great. The wider exposition of principles is mainly a restatement - and sometimes an elaboration - of principles that can be found elsewhere, including on the Internet sites of The Natural Step.
Those who are working directly with the framework as consultants or part of an internal team will pick up useful ideas and tips. The general reader would do better to start with the authors' first book or with Karl-Henrik Robèrt's The Natural Step Story: Seeding A Quiet Revolution.

'Dancing with the Tiger' is a useful and well-written contribution to the growing body of literature that attempts to answer the question so many of us are asking today - what can I do about creating a sustainable world? A world in which we give back to life instead of just taking. This book is particularly helpful for those people within organizations who want to change consciousness from what Paul Hawken has called the 'take-make-waste' culture, to a self-regenerating and life-affirming way of being.

The authors compare this process to 'dancing with a tiger', hence the title. The tiger takes many forms, for example the intensely competitive business environment many companies find themselves in. They give case studies of companies they have worked with as 'sustainability consultants', including Nike and Starbucks. It is encouraging to see the distance these multinational corporations have gone in their efforts...a journey of a thousand miles begins with one step, and steps are being taken on the long journey to real sustainability. They emphasize the complexity and interconnectedness of the challenge, and at the same time give credit to the many people within organizations who are passionately committed to creating a better world.

Brian Nattrass and Mary Altomare's work is a helpful and informative counterbalance to the often critical reviews of corporate behavior. Their work is based on 'The Natural Step' framework, an enlightened and straightforward approach that any organization can use in their efforts to align their purpose and mission with sustainability.

It is inspiring to read quotes from employees and executives who have participated in this process within their organizations. I highly recommend this book to thoughtful readers who want to discover how to take responsibility for healing the planet.

I'm more optimistic about the future, and inspired, after reading Dancing with the Tiger, which profiles sustainability measures introduced by - get ready for it - Nike, Starbucks, Whistler and CH2M Hill, a worldwide engineering company.

Dancing follows on the heels of The Natural Step for Business (NSP, 1997) in which Nattrass and Altomare profiled The Natural Step, a Swedish-rooted initiative to improve corporate environmental and social practices. In that first book, I was titillated to learn about the efforts of companies like Ikea to improve working conditions and reduce the scale of their environmental footprint. Nonetheless, I remained deeply skeptical that other corps, and suits in general, were even remotely interested in grokking social and environmental problems and lining up on the solution side of the equation.

Well, kudos to Nattrass and Altomare (and New Society) for titillating me again. In the first three chapters Dancing provides a current, comprehensive overview of environmental degradation while illuminating the beguiling, complex nature of so many environmental problems. One reason we are befuddled by sustainability problems, the authors say, is because the problems are generally systematic and characterized by uncertainty. In order to overcome problems, we must think systematically and evolve beyond conventional scientific thinking.

Nattrass and Altomare assert that we must also develop a new vocabulary and story-culture linked to sustainability to supplant the warrior-take-all mentality that presently guides much of our thoughts, actions and business. This leads into the remainder of the book, with subsequent chapters profiling the corporate actions on behalf of sustainability taken by Nike, Starbucks, the municipality of Whistler and CH2M Hill Engineering.

It is in this section where I found the biggest surprises. For example, I have longed linked Nike with all-too-common practices of environmental and social exploitation in service of corporate profits. Some of Nike's exploitative practices were revealed years ago, but clearly, the company has made efforts to evolve in more progressive directions. From cutting energy emissions to reducing pollution to helping improve educational opportunities for foreign workers, Nike is evolving, driven in large part because many of the suits, including CEO Phil Knight, instituted policies following the tenets of the Natural Step.

Ditto for Starbucks, CH2M Hill Engineering (with more than 9,500 staff worldwide) and the municipality of Whistler. That's right, Whistler. Evidently, if you can look beyond the SUV-choked parking lots, the groomed hotel ashtrays and some of the most garish displays of conspicuous consumption seen since the decline of the Roman Empire, something remarkable is going on at Whistler. In fact, Whistler now ranks as one of the most environmentally sustainable municipalities on earth.

Naturally, embracing sustainability didn't happen by accident here but falls out of the Whistler Environmental Strategy, crafted several years ago. Like the other examples, the WES was inspired by The Natural Step, and now guides municipal legislation. Addressing pollution reduction, landscape design, water use, environmental conservation, bear management and other issues, Whistler municipal practices are increasingly recognized as among the most progressive worldwide.

Common to the examples cited by Nattrass and Altomare were "ordinary people doing the extraordinary", visionary leaders and staff who persevered in service of sustainability and a core set of principles. The authors refer to them as "evolutionary pioneers, the forerunners who are exploring and drawing the maps of previously uncharted territory, making it easier for others to follow with more certainity." These people have the courage to look beyond the fear of disrupting corporate culture and strike out in a direction not commonly found in the world of business suits and bottom-line profits. This book makes a welcome and significant contribution to nudging the corporate world in the direction of a more sustainable world. I recommend buying a copy as a gift for the corporate executive or municipal planner of your choice.

- Michael Maser; Gibsons BC Canada

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